An LA HVAC company cut four phone and chat vendors down to one and booked 90% of calls
Booking rate up from about 70% to 90%
What hvac companies set up, and the numbers they reported.
Booking rate up from about 70% to 90%
Invoices out within 24 hours, and half a batch paid the night it's sent
Same 30 hires a week with 10 fewer recruiters
Over 90% of answered calls booked, 72% with no human involved
80 to 85% booking rate in under five minutes a call
After-hours bookings went from 58 to 208
Google reviews up from 426 to 1,194 at a 4.96 average
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